Capability Atrophy
Definition
The organization retains its structure but loses its ability to execute meaningfully.
Skills decay. Judgment weakens. Work becomes procedural rather than adaptive. The system still "functions," but only within a shrinking range of conditions.
What Fails
Adaptive execution.
Why It Emerges
Efficiency pressures reward repeatability over mastery. As experienced people leave, systems compensate with process. Over time, process replaces understanding rather than supporting it.
How It Hides
- Masked by documentation
- Justified by "best practices"
- Framed as maturity
- Hidden by stable short-term output
- Protected by compliance metrics
The system looks orderly while becoming fragile.
What It Gets Mistaken For
- Operational excellence
- Scalability
- Professionalization
- Risk reduction
In reality, it is slow hollowing-out.
Early Warning Signals
- "No one knows how that works anymore"
- Senior people become single points of failure
- New hires rely entirely on documentation
- Teams avoid novel problems
- Exceptions increase while understanding decreases
When learning stops, decay has already begun.
Common Misdiagnoses
- "We need better training"
- "We need to hire stronger talent"
- "This is a resourcing issue"
- "People just aren't as good as they used to be"
- "The work has gotten more complex"
Core error: The system blames individuals for a failure to maintain capability as infrastructure.
What Actually Interrupts It
Deliberate reinvestment in judgment.
Not:
- More rules
- More tools
- More training hours
But:
- Apprenticeship models
- Protected time for skill development
- Fewer abstractions between decision and consequence
- Valuing tacit knowledge as a first-class asset
Capability must be cultivated, not extracted.
Recovery Condition
Capability rebuilt, documented, and exercised.
Fail-Safe Default
Stop outsourcing core competence.
Cascade Relationships
Upstream: FM-03 Responsibility Without Authority, FM-12 Strategic Myopia
Downstream: FM-15 Trust Exhaustion